Official supplier of Tridonic and Vossloh Schwabe LED drivers in Qatar

Refund policy

Terms of Service

Last Updated: August 9, 2026

Welcome to LED DOMAIN FOR LIGHTING SUPPLIES.

These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website, placing an order, or purchasing products from us, you agree to these Terms of Service.

Our business operates in the State of Qatar, and these Terms are intended to operate subject to applicable laws and regulations of Qatar, including applicable consumer protection and electronic commerce requirements.

1. About Our Store

Business Name: LED DOMAIN FOR LIGHTING SUPPLIES

Country: Qatar

Business Address: Salwa Road - Doha - Qatar

Email: sroukeybakhour@gmail.com

Phone: 44320222

We sell LED lighting products, LED drivers, lighting accessories, and related lighting solutions through our online store.

Our products may include products from recognized manufacturers and brands, including Tridonic and Vossloh-Schwabe, where specifically identified on the product listing.

2. Acceptance of These Terms

By using our website or placing an order, you confirm that:

  • You have read and understood these Terms of Service.

  • The information you provide to us is accurate and complete.

  • You are legally permitted to enter into a purchase agreement.

  • You agree to comply with applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or place an order.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, technical information, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product.

  • Colors may appear different depending on your screen or device.

  • Product specifications may be updated by manufacturers.

  • Packaging or labeling may change without prior notice.

  • Availability may change without notice.

Customers should review the product specifications carefully before placing an order.

For technical or project-specific applications, customers are encouraged to contact us before purchasing to confirm product suitability.

4. Lighting and Electrical Products

Our products may include electrical and electronic equipment such as LED lights, LED drivers, control gear, and accessories.

Customers are responsible for ensuring that products are suitable for their intended application.

Electrical products should be installed by a suitably qualified or authorized professional where required.

We are not responsible for damage caused by:

  • Incorrect installation

  • Incorrect wiring

  • Incorrect voltage

  • Electrical surges or unstable power supply

  • Use outside the manufacturer's specifications

  • Improper handling

  • Unauthorized modification

  • Incorrect product selection

  • Use with incompatible equipment

  • Failure to follow manufacturer instructions

Where applicable, manufacturer installation instructions and technical specifications should always be followed.

5. Tridonic and Vossloh-Schwabe Products

Where products are identified as Tridonic or Vossloh-Schwabe, the relevant manufacturer's specifications, technical documentation, warranty conditions, and installation requirements may apply.

Brand names, trademarks, logos, and product names belong to their respective owners.

Our use of such names is solely for identifying and describing the products offered for sale.

6. Prices

All product prices displayed on our website are stated in the applicable currency shown at checkout.

Prices may be changed at any time before an order is confirmed.

Where applicable, delivery charges, taxes, or other charges will be displayed or communicated before the order is finalized.

We make reasonable efforts to ensure that prices displayed on the website are accurate.

If an obvious pricing or technical error occurs, we reserve the right to contact the customer before fulfilling the order and provide the available options.

7. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we may contact you to discuss:

  • An alternative product

  • A revised delivery date

  • Cancellation of the unavailable item

  • A refund where applicable

8. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may send an electronic confirmation acknowledging receipt of the order.

An order may be subject to verification of:

  • Product availability

  • Payment

  • Delivery information

  • Product pricing

  • Customer information

We reserve the right to cancel or decline an order where there is a legitimate reason, including significant pricing errors, suspected fraud, unavailable products, or inability to complete delivery.

If we cancel an order after payment has been received, we will arrange an applicable refund.

9. Order Information

Customers are responsible for ensuring that all information submitted during checkout is accurate.

This includes:

  • Customer name

  • Phone number

  • Email address

  • Delivery address

  • Product quantities

  • Product specifications

  • Payment information

We are not responsible for delays or additional costs resulting from incorrect information provided by the customer.

10. Payment

Payment must be completed using the payment methods made available through our website.

Payments may be processed by Shopify or third-party payment providers.

We do not generally store complete payment card information on our own systems.

An order may not be dispatched until payment has been successfully confirmed.

11. Delivery

We currently provide delivery services within Qatar.

Estimated delivery times are generally 1–3 business days for standard available products, unless otherwise communicated.

Delivery times may vary depending on:

  • Product availability

  • Delivery location

  • Order quantity

  • Special or project orders

  • Public holidays

  • Unexpected logistical circumstances

For large quantities, commercial projects, or specially ordered products, delivery arrangements and timelines may be agreed separately.

Please refer to our Shipping & Return Policy for additional delivery information.

12. Cancellation of Orders

Customers may contact us as soon as possible if they wish to cancel an order.

Cancellation may not be possible if an order has already been:

  • Processed

  • Packed

  • Dispatched

  • Specially ordered

  • Customized

  • Prepared specifically for a project

Where applicable, cancellation rights will be handled in accordance with Qatar law and our Shipping & Return Policy.

13. Returns and Refunds

Returns, exchanges, and refunds are governed by our Shipping & Return Policy.

Customers should review that policy before placing an order.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable Qatar law.

14. Defective Products and Warranty

Certain products may be covered by a manufacturer's warranty.

Warranty periods and conditions vary by product and manufacturer.

For LED drivers, lighting products, and other electrical equipment, warranty coverage may depend on proper installation and use according to the manufacturer's specifications.

Warranty claims may require:

  • Order information

  • Product details

  • Photographs

  • Installation information

  • Technical information

  • Testing or inspection

  • Return of the product for assessment

A warranty does not generally cover damage caused by improper installation, misuse, unauthorized modification, electrical faults, or operation outside specified conditions, subject to applicable law and the manufacturer's warranty terms.

15. Project and Bulk Orders

For commercial projects, contractors, consultants, electrical companies, and other bulk customers, additional terms may apply.

Project orders may include:

  • Special pricing

  • Minimum quantities

  • Special-order products

  • Customized products

  • Agreed delivery schedules

  • Project-specific specifications

  • Manufacturer lead times

Where separate written terms are agreed for a project, those terms may apply to that specific order.

16. Intellectual Property

All website content, including:

  • Text

  • Product descriptions

  • Graphics

  • Images

  • Logos

  • Website design

  • Marketing materials

is owned by or licensed to LED DOMAIN FOR LIGHTING SUPPLIES or the respective rights holders.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without appropriate authorization.

Third-party trademarks and brand names remain the property of their respective owners.

17. Website Use

You agree not to use our website to:

  • Commit or attempt to commit fraud

  • Provide false information

  • Interfere with website operation

  • Attempt unauthorized access

  • Introduce malicious software

  • Scrape or copy website content without permission

  • Use the website for unlawful purposes

  • Misuse payment or ordering systems

We may restrict or suspend access where we reasonably believe the website is being misused.

18. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, delivery services, analytics providers, and Shopify applications.

Third-party services may have their own terms and privacy policies.

We are not responsible for services or websites operated independently by third parties.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that your information may be processed as described in our Privacy Policy.

20. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses resulting from:

  • Incorrect installation

  • Incorrect use of products

  • Use of incompatible equipment

  • Failure to follow manufacturer instructions

  • Unauthorized modification of products

  • Delays caused by circumstances beyond our reasonable control

  • Incorrect information supplied by the customer

  • Third-party services or delivery providers

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

21. Events Beyond Our Control

We will not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters

  • Fire

  • Flood

  • Government restrictions

  • Transport disruptions

  • Supply chain interruptions

  • Manufacturer delays

  • Power or telecommunications failures

  • Labor disputes

  • Other unforeseen events

Where such circumstances occur, we will make reasonable efforts to communicate with affected customers.

22. Changes to Products or Website

We may update our website, product listings, specifications, prices, services, or these Terms from time to time.

Changes will generally apply from the date they are published, unless otherwise required by law.

The Terms applicable to an order will generally be those in effect when the order is accepted.

23. Electronic Communications

By placing an order or contacting us electronically, you agree that we may communicate with you electronically regarding your order, delivery, payment, customer service, warranty, returns, or other matters related to your transaction.

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.

24. Governing Law

These Terms of Service shall be governed by the laws applicable in the State of Qatar, without prejudice to any mandatory consumer protection rights that apply to customers.

Any dispute relating to these Terms or an order placed through our website shall be subject to the jurisdiction of the competent courts of Qatar, unless applicable law provides otherwise.

25. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or override mandatory rights granted to consumers under applicable Qatar laws and regulations.

We aim to comply with applicable consumer protection and electronic commerce requirements.

26. Contact Us

If you have questions about these Terms of Service, an order, a product, delivery, return, or warranty, please contact us:

LED DOMAIN FOR LIGHTING SUPPLIES

Country: Qatar

Email: sroukeybakhour@gmail.com

Phone: 44320222

Business Address: Salwa Road - Doha - Qatar

Important: These Terms of Service are a general e-commerce template prepared for a Qatar-based Shopify lighting store. They should be reviewed by a qualified Qatar legal professional before publication, particularly if you will sell customized products, accept large commercial/project orders, offer credit terms, or sell outside Qatar.